Local Number Portability is the process that enables you to change your telecommunications service provider, but keep your phone number.

Do you have an existing number you wish to use?

Betteroff Networks Pty Ltd is one of the few companies that support Local Number Portability (LNP) for Australian local numbers so you can bring your own number to either our FaxMate® or CommsMate® service.

This feature means that switching to our services is a more seamless and cost effective process. You can now avoid the headache and expense of updating and reprinting business cards and office stationery, there is no new number to remember and no need to contact clients, associates, friends or family to update your contact number.

You can also transfer a block of numbers to either of our services. Please contact us and let us know your requirements so we can tailor a solution for you.

If you have any questions regarding Local Number Portability, please call us on 1300 76 4455.

Please note: there are a few considerations when porting a local number.

1. You must have an active FaxMate® account - FaxMate® does not port numbers during the trial period.
2. Any number you wish to port must be an active service with NO additional services attached. Faxstream, ADSL, Eftpos, alarm systems, remote monitoring dialers and any other services attached to that line all need to be removed prior to submitting a port request.
3. A completed Local Number Porting Authority Form is required
4. An $85 porting request fee applies.
5. Individual services can be ported or entire blocks of numbers can be ported. Numbers that are part of a number block cannot be ported as it is technically not possible.